Cater2.me Value #1: Listen, Learn and Anticipate
Our approach to customer service is centered on your experience. We don’t have scripts that we’re reading off, and we don’t brush problems under the table. When something doesn’t go the way you expect, we want to know about it.
Our dedicated Account Managers aim to give you the best possible meal service. They are there to get to know your needs and the needs of your team. When you call us, you’re talking to a team member that already knows about your budget, your dietary restrictions, and even the types of cuisine your office prefers. We take into account everything from delivery to portioning, so you don’t have to.
By listening and learning how to best to serve you, we can anticipate issues from a mile away. That way, we can plan around things like construction, events, other teams that eat your food by mistake, and even cleanup. Cater2.me is a well-oiled machine here to keep you and your office well-fed and happy!